office (224) 475-0191

Cell (262) 344-4329

e-mail: support@technologydesignsandsolutions.com

Services

Network Services

Our Network Services division will assist your business with any of your network needs. Our Microsoft Certified Professionals will keep your current network running with high standards. We include:

  • Switch and Router Management
  • Line identification and toning
  • New CAT 5 or CAT 6 line installation and termination
  • Bandwidth monitoring (see our managed services)
  • Network Management

Server Management

Our Server management team will assist you in monitoring your servers to ensure maximum up time and security. Server management includes:

  • Virus Scans
  • User Management
  • Active Directory management
  • Server backup & restores
  • Server Updates
  • Weekly security scans
  • Defragmentation
  • Software installations and Support
  • Hardware installation and repair

PC, Desktop and Laptop Management

  • Virus scans
  • Defragmentation
  • Software installation and support
  • Asset management
  • Security patch updates
  • Weekly monitoring
  • Hardware installation and repair

Project Management

Whether you need a project manager for short or long term we have the necessary skills. Our Project managers can lead your team to their success. Our Project Management team includes:

  • Project charter documentation
  • Project plans
  • Budget creation and calculations
  • Daily or weekly phone conferences with team members

Web Services

  • Web hosting
  • Web creation and design
  • Domain registration

Training

  • PC training
  • Network training
  • Application configuration and operational training
  • Microsoft Office training
  • Individual or classroom
  • Personalized to meet YOUR needs

Managed Service Provider (MSP)
Managed Services is a solution to being proactive in your technology that will allow you to run your business, while we manage your IT needs. With managed services, we will provide services for your desktops, servers, applications and network services at your site via a highly secure connection without making changes to your firewall configurations or setting up VPNs.

Offerings

Our IT Managed Services division is an integrated IT solution and is designed to provide you with the necessary support and monitoring in order to keep your business systems at the highest level of operation.

Reporting

Our reporting infrastructure gives you the insight you will need to know your systems are running at top performance. From hardware and software inventory to bandwidth usage and server uptime, you will have the necessary information to plan for growth or eliminate waste for cost cutting.

Patch Management

Our system will provide fast, easy and reliable Patch Management to keep your servers, workstations and remote computers up-to-date with the latest patches and updates.

Network Inventory

We provide you with a completed and accurate Audit and discovery of your entire computing infrastructure. Get a complete and comprehensive software and hardware inventory delivered to you on a timely basis. This will ensure you know what is on your network and that your software licenses are accurate and up to date.

Network Monitoring and Management

We can give you an accurate of account of what is going on with your network. We will accurately monitor your network to eliminate problems before they occur. We can configure your routers and switches and keep them updated.

Automated Deployment

We can roll out your patches for software applications and keep your servers, desktops and laptops up-to-date. Never become behind on your security patches again.

Network Administration

We can provide you with network administration and management. Create or delete users, groups, organizational units, etc. Any administration can be done via remote management. Server Desktop deployment, cable installation, backup (both onsite and offsite), antivirus spyware removal and protection, Web based hosting and Web site creation and management services.